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Manager Investigation / Complaint Management
Bahawalpur
Apply By Jan 25, 2018
Job Description (total positions: 1, posted on: Jan 14, 2018)

We are seeking applications for the position of Manager Investigation & Complaint Management. Interested candidates meeting the following criteria are encouraged to apply online:

Job responsibilities:

·         Conduct investigations of Fraud/Forgery/Misconduct cases as an impartial representative.

·         Gathering and reviewing of evidences.

·         Prepare investigation reports.

·         To be responsible for investigation, resolution and reporting of all complaints.

·         To provide complaint trends to the management.

·         Assess the effectiveness of the complaint process.

·         Escalate all unresolved issues/complaints.

 Qualification:  Master’s Degree or any other equivalent related degree from an HEC recognized institution. Candidate having hands on experience on legal matters will be given preference.

Experience: Minimum At least 5 Years of relevant experience in investigation & Complaint Management

 Job Location: Presently Bahawalpur to be shifted to Islamabad in near future.

Industry
Banking/Financial Services
Category
Client Services & Customer Support
Job Type
Full Time/Permanent ( First Shift (Day) )
Gender
No Preference
Minimum Education
Masters
Degree Title
Master’s Degree or any other equivalent related degree from an HEC recognized institution. Candidate having hands on experience on legal matters will be given preference.
Career Level
Experienced Professional
Minimum Experience
5 Years(Minimum At least 5 Years of relevant experience in investigation & Complaint Management)
 
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